Privacy Policy

Last updated: 18 June 2026

Halden ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights.

Information we collect

When you place an order or contact us we collect your name, email address, shipping and billing address, phone number, and payment details. We also automatically collect device and browsing information such as IP address, browser type, and the pages you view, through cookies and similar technologies.

How we use your information

We use your information to process and fulfil orders, provide customer support, send order updates, prevent fraud, and — only if you opt in — send marketing emails. You can unsubscribe from marketing at any time.

Sharing your information

We share information only with the service providers needed to run our store, including our ecommerce platform (Shopify), payment processors, and shipping and fulfilment partners. We never sell your personal information.

Cookies

We use cookies to operate the site, remember your cart, and understand how our store is used. You can disable cookies in your browser settings, though some features may not work as a result.

Data retention

We keep your information only as long as needed to fulfil orders, meet legal obligations, and resolve disputes.

Your rights

You can request access to, correction of, or deletion of your personal data at any time by emailing support@halden.store.

Contact

Questions about your privacy? Email support@halden.store.